eSupportTicket

Table of Contents

This project is abandoned and its default file will likely not work with the most recent version of Minecraft. Whether this project is out of date or its author has marked it as abandoned, this project is no longer maintained.

eSupportTicket - Easy ticket system for Bukkit.

What is eSupportTicket?

UPDATED TO BUILD #120!

eSupportTicket is a simple ticket system for the Bukkit API. It allows to create tickes in an easy way. You can control all commands with some permissions.

Features

Permissions for each command.
Create new tickets.
View all/own tickets.
Close tickets.
Config.yml
Using FlatFile DB (Thanks to XemsDoom!)
Any ideas? Tell me!

Commands

/est - Shows a help page
/viewticket <Id> - Used to view a ticket
/ticket <Text> - Used to write a ticket
/closeticket <Id> - Used to close a ticket
/ticketlist - Shows all open tickets

Permissions

esupportticket.* - Access to all commands
est.ticketlist - Acces to /ticketlist
esupportticket.closeticket - Access to /closeticket
esupportticket.addticket - Access to /ticket
esupportticket.viewticket.own - Access to see details from own tickets
esupportticket.viewticket.all - Access to see details from all tickets
est.alert - Every player with this permission will get a message when there is a new ticket

Bugs

No Bugs Found/Reported
If you find a bug, please report it as comment!

Comments

_ForgeUser9014219
- Join Date: 6/10/2012
- Posts: 29
- Member Details
#38 _ForgeUser9014219

View User Profile

Send Message

Posted Aug 23, 2014
@xTheLoneNinja

Hey xTheLoneNinja! Currently there is no simple way. I think I add this next update. You can try to delete tickets manually: 1. Shut down your Server - 2. Go to tickets.mexdb - 3. Delete all entries where you can find "closed:true" - 4. Restart your server and the lines you deleted are away. Thank you for your comment and like I said, a delete feature will be added soon.

Greetings from Germany, ChillUp.

Last edited by _ForgeUser9014219: Aug 23, 2014

Rollback Post to Revision RollBack
_ForgeUser16845761
- Join Date: 8/21/2014
- Posts: 1
- Member Details
#37 _ForgeUser16845761

View User Profile

Send Message

Posted Aug 21, 2014
Is there a way to delete the already read tickets?

Rollback Post to Revision RollBack
_ForgeUser13131849
- Join Date: 1/31/2014
- Posts: 38
- Member Details
#36 _ForgeUser13131849

View User Profile

Send Message

Posted Feb 23, 2014
A update! Yey :D

Rollback Post to Revision RollBack
_ForgeUser9014219
- Join Date: 6/10/2012
- Posts: 29
- Member Details
#35 _ForgeUser9014219

View User Profile

Send Message

Posted Feb 7, 2014
@My_Name_Was_Stolen

Hi! The correct permission-node is est.ticketlist.. It seems like I forgot to change this one to esupportticket.ticketlist! Thank you for your hint!

Rollback Post to Revision RollBack
_ForgeUser6901920
- Join Date: 5/27/2011
- Posts: 118
- Member Details
#34 _ForgeUser6901920

View User Profile

Send Message

Posted Feb 6, 2014
I can't seem to get /ticketlist working. I have the proper permissions, but it still won't work. Any assistance?

Rollback Post to Revision RollBack
_ForgeUser9014219
- Join Date: 6/10/2012
- Posts: 29
- Member Details
#33 _ForgeUser9014219

View User Profile

Send Message

Posted Jan 18, 2014
@flyinggoatman

Thank you for your offer. If I need some, I will contact you. :)

Last edited by _ForgeUser9014219: Jan 18, 2014

Rollback Post to Revision RollBack
_ForgeUser6865284
- Join Date: 5/21/2011
- Posts: 50
- Member Details
#32 _ForgeUser6865284

View User Profile

Send Message

Posted Jan 16, 2014
@ChillUp

Thank you so much for being active and replying. I'd like to ask if you'd like some edits doing for your plugin? I am fairly good with Photoshop. Have a great day.

Rollback Post to Revision RollBack
_ForgeUser9014219
- Join Date: 6/10/2012
- Posts: 29
- Member Details
#31 _ForgeUser9014219

View User Profile

Send Message

Posted Jan 11, 2014
@flyinggoatman

Thank you for your feedback! I will fix it! :)

Rollback Post to Revision RollBack
_ForgeUser6865284
- Join Date: 5/21/2011
- Posts: 50
- Member Details
#30 _ForgeUser6865284

View User Profile

Send Message

Posted Jan 9, 2014
I don't like to see plugins with bad grammar. When you have a command that is too short typed in it says "command to short" and not command too short".

Just a little change you might want to make :)

Amazingly good plugin though,

Rating :

Rollback Post to Revision RollBack
_ForgeUser9014219
- Join Date: 6/10/2012
- Posts: 29
- Member Details
#29 _ForgeUser9014219

View User Profile

Send Message

Posted Jan 4, 2014
Updated to #120

Rollback Post to Revision RollBack
_ForgeUser9014219
- Join Date: 6/10/2012
- Posts: 29
- Member Details
#28 _ForgeUser9014219

View User Profile

Send Message

Posted Jan 3, 2014
@McGuider

I'm working on an update!

Rollback Post to Revision RollBack
_ForgeUser12155670
- Join Date: 9/9/2013
- Posts: 3
- Member Details
#27 _ForgeUser12155670

View User Profile

Send Message

Posted Dec 29, 2013
Anything going on yet?

Rollback Post to Revision RollBack
_ForgeUser10366636
- Join Date: 1/10/2013
- Posts: 272
- Member Details
#26 _ForgeUser10366636

View User Profile

Send Message

Posted Oct 22, 2013
Really looking forward to see this plugin updated

Rollback Post to Revision RollBack
_ForgeUser9014219
- Join Date: 6/10/2012
- Posts: 29
- Member Details
#25 _ForgeUser9014219

View User Profile

Send Message

Posted Aug 17, 2013
@teozfrank

Thank you for your suggestions! I will see what I can do.. :)

Rollback Post to Revision RollBack
_ForgeUser9014219
- Join Date: 6/10/2012
- Posts: 29
- Member Details
#24 _ForgeUser9014219

View User Profile

Send Message

Posted Aug 17, 2013
@jonas4345

Yes it is.

Rollback Post to Revision RollBack
_ForgeUser10591976
- Join Date: 2/18/2013
- Posts: 16
- Member Details
#23 _ForgeUser10591976

View User Profile

Send Message

Posted Aug 15, 2013
Can you make this set be logged in to a moderator,admins the tickets via Admin / aticket name. So for me to see how many have accepted a ticket.

Rollback Post to Revision RollBack
_ForgeUser9830345
- Join Date: 10/18/2012
- Posts: 151
- Member Details
#22 _ForgeUser9830345

View User Profile

Send Message

Posted Aug 15, 2013
Is it compatible with 1.6.2 ?

Rollback Post to Revision RollBack
Forge_User_80774201
- Join Date: 10/26/2012
- Posts: 195
- Member Details
#21 Forge_User_80774201

View User Profile

Send Message

Posted Aug 13, 2013
@ChillUp

good plugin i have a few suggestions, when a ticket is assigned to you, that when a player does ./mytickets, they can see who the ticket they submitted was assigned to. also when it is closed there should be an option to leave a comment so that when a player does ./mytickets it will also see the comment that was added when the ticket was closed so they can see the resolution to it. I think that ./mytickets should show the status of the tickets such as, unread, then assigned then closed. Finally when a new ticket is submitted players with the right permissions should be notified of the new ticket when they join the game and vice versa when a ticket is closed by the assignee, the player that submitted the ticket will get a message when joining stating the closing comment or resolution about there ticket as i mentioned above.

:) hope this can help

Last edited by Forge_User_80774201: Aug 14, 2013

Rollback Post to Revision RollBack
_ForgeUser9014219
- Join Date: 6/10/2012
- Posts: 29
- Member Details
#20 _ForgeUser9014219

View User Profile

Send Message

Posted Aug 13, 2013
Hey all! I restarted coding at this one! ... So wait and see.. :)

Rollback Post to Revision RollBack
_ForgeUser8650670
- Join Date: 3/27/2012
- Posts: 117
- Member Details
#19 _ForgeUser8650670

View User Profile

Send Message

Posted Aug 3, 2013
2:00:48 PM CONSOLE: [INFO] DeadIntermediate issued server command: /addticket ticket I am fapping to much. HELP! 2:00:48 PM CONSOLE: [SEVERE] null

This is that happens then I try to add the ticket. Could you pleas fix this?

Rollback Post to Revision RollBack
To post a comment, please login or register a new account.

Project ID

48936
Created

Dec 25, 2012
Last Released File

Jan 4, 2014
Total Downloads

2,418
License

GNU General Public License ver...

Bukkit

eSupportTicket

Bukkit Plugins

eSupportTicket

Table of Contents

eSupportTicket - Easy ticket system for Bukkit.

What is eSupportTicket?

Features

Commands

Permissions

Bugs

Comments

About This Project

Categories

Members

Recent Files

Bukkit