SimpleTickets
SimpleTickets is a easy ingame ticket system that should help to manage any amount of support needing players.
visit official website
read german description
donate and helpFeatures
- Creating tickets
Players easily can create tickets with a single command. Supporters will get informed instantly so the can respond quickly!
- Managing tickets
Supporters can read tickets, teleport to the player who wrote the ticket and delete tickets through a single command. There is no easier way to do this =)
- Simple Permissions
There are only two permissions. One assigns the right to create tickets, the other will give you the right to read and manage tickets. It's that simple.
I've added a version control, so you will be noticed if a new version is available!
Install
As usual, simply add the Xcys_SimpleTickets_v[...].jar to your plugin folder and start your server. SimpleTickets will create all files necessary.
I've shorted the following topics, since I update this plugin way to often.
Commands
Permissions
Configuration
Comments
-
_ForgeUser10236810 Owner
-
View User Profile
-
Send Message
Posted Aug 24, 2013Hi, is there a place where I can get the source code? The plugin seems simple, which is how I learn programming: example code.
-
View User Profile
-
Send Message
Posted Jun 21, 2013Hi, I'm having the same issue as the two people down below, with my Mods not having perms. Any update on how to fix it?
-
View User Profile
-
Send Message
Posted Mar 5, 2013@acrob4ticon
I will have to check this. Expect an update soon =)
-
View User Profile
-
Send Message
Posted Mar 4, 2013@Xcytress
Hey... I'm having this exact issue.
I'm an Op and I have access to the commands.
When I give the permissions to my mods... whether it's support.support.* or support.* or individual nodes, none of them work.
I use MCMA for my permission settings and run the latest recommended bukkit.
-
View User Profile
-
Send Message
Posted Jan 24, 2013@Ebins
Well, the main permission "support.support.*" is set to "op" by default. This may cause the detailed permissions "support.support.read", ".delete" and ".info" to be overwritten. I recommend you to try to give your mods the "support.support.*" permission and additionally disable the port command with setting "support.support.port" to false. This works fine for me =)
If this won't fix your issue, tell me x)
-
View User Profile
-
Send Message
Posted Jan 24, 2013First off, this plugin has saved me a lot of headaches. Telling the users to submit a ticket instead of spamming me every time I log on has been wonderful! Thank you! however, I've encountered an issue: my moderators cannot access the ticket functions, even though I've given them the permissions.
- support.support.read - support.support.delete - support.support.info
It works fine for Admins, but no one else. Any idea why? I'm using pEX. Thanks! :)
-
View User Profile
-
Send Message
Posted Jan 21, 2013@TheAlmightySquid
Done =) Hope the file will be approved soon! (v0.3.0) You may have a look at the permission description before..
Update: 0.3.0 has been rejected and I had to fix a little issue. Reupped it. Hope everything is fine this time..
-
View User Profile
-
Send Message
Posted Jan 20, 2013@Xcytress
Awesome, thanks!
-
View User Profile
-
Send Message
Posted Jan 19, 2013@TheAlmightySquid
Well, this should be no prob =) Expect it with the next update
-
View User Profile
-
Send Message
Posted Jan 19, 2013Could you make a permission node that allows you to disable the teleportation to the player who made the ticket? I want to give my staff the permission to read the ticket and help by messaging the player, but not teleport to him.
-
View User Profile
-
Send Message
Posted Jan 18, 2013@whodaman81
I will check the code immediately and see what I could do
Update: I could not reproduce your error. What bukkit core do you use? What config you use?
Update 2: I fixed some issues with the config I had for quite a while and uploaded a new version. Please tell me, if this also solves your problem!
You may have to wait a while since the file needs to be approved by bukkit.org. Or pm me if it's badly needed..
-
View User Profile
-
Send Message
Posted Jan 18, 2013A little bug I am seeing, I have tried multiple times to change the quickdelete option in the config file to false, but every time the server starts up again it changes back to true.
Please help me.
-
View User Profile
-
Send Message
Posted Jan 17, 2013@B2550
"port" means "teleport" =) So if you type "/ticket [id] port" you will be teleported to the ticket creator.
-
View User Profile
-
Send Message
Posted Jan 16, 2013What do you mean by port?