ReportRTS

Table of Contents

ReportRTS

Development builds of this project can be acquired at the provided continuous integration server. These builds have not been approved by the BukkitDev staff. Use them at your own risk.

Development Builds

Stats

Commands & Permissions | Follow my progress on Trello | IRC: #ReportRTS (irc.esper.net)

ReportRTS stands for Report - Realtime Ticket System, it is designed to be a easy to use and feature rich support system.

Features

Supports multi-server setups using BungeeCord.
Uses MySQL, this allows you to easily display information from the database.
"Caches" open tickets to reduce access time.

Usage

See Commands & Permissions.

Notes

Metrics

To determine popularity of versions, features, and lingering usage, plugin installs are automatically tracked by the Metrics plugin tracking system and forwarded to mcstats.org for analysis. Basic server information (Version, player count used) is tracked. If you don't want to help or are paranoid, edit plugins/PluginMetrics/config.yml and set opt-out to true.

UUIDFetcher

Does not collect data at all. Simply used to retrieve a player's UUID from Mojang's API if he does not have one in the database prior to ReportRTS version 1.2.0.

Version checking

By default ReportRTS checks dev.bukkit.org for ReportRTS updates, you can disable this by setting versionCheck to false in the configuration.

Developers

I accept pull requests.

Maven repository

<repository>
    <id>projectinfinity-repo</id>
    <name>ProjectInfinity repository</name>
    <url>http://ci.regularbox.com/plugin/repository/everything</url>
</repository>

<dependency>
    <groupId>com.nyancraft.reportrts</groupId>
    <artifactId>ReportRTS</artifactId>
    <version>1.2.3</version>
</dependency>

Support me!

Why support me?

All the more motivation to continue work on this project. During it's two years of existence I have received a total of $270 and promises that never saw the light of day.

Say if I have spent a total of 500 (this is an example number, in reality it is much higher and just keeps increasing) hours working on this project. That gives me a total of $0.54 an hour, compare this to the average wage of a McDonalds worker in the US which is $7.81. Had they worked 500 hours they would have made $3905.

If you find that this project has helped you, please consider donating to this project.

Comments

_ForgeUser6851956
- Join Date: 5/20/2011
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#189 _ForgeUser6851956

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Posted May 8, 2012
@Dinastya

I have started work on this. But it will require some rewriting, don't expect it just yet.

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_ForgeUser6851956
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#188 _ForgeUser6851956

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Posted May 8, 2012
@usunofbeach In what? I am limited to whatever Minecraft lets you type.

@PhanaticD

http://dev.bukkit.org/server-mods/reportrts/tickets/16-1-bug-1-feature/

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phanaticd
- Location: NJ
- Join Date: 6/21/2011
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#187 phanaticd

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Posted May 7, 2012
when i do /modtrsrts stats it just says the usage

also is there a way to get a list with the completed requests showing as well

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_ForgeUser8732517
- Join Date: 4/12/2012
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#186 _ForgeUser8732517

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Posted May 7, 2012
What about full utf-8 support?

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_ForgeUser6851956
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#185 _ForgeUser6851956

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Posted May 5, 2012
@AvariceSyn

That's your problem, please check the server logs for when your server starts up. It should error when trying to connect to MySQL and should then say that it is connecting to SQLite. Make sure your username, hostname and password is correct.

In the latest development build I have fixed this so the fallback works fine without errors.

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AvariceSyn
- Join Date: 7/19/2011
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#184 AvariceSyn

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Posted May 5, 2012
http://pastebin.com/aNCtzdR3

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_ForgeUser6851956
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#183 _ForgeUser6851956

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Posted May 2, 2012
@Everyone else, I'll be home tomorrow evening and will finally be able to take a look at all reports / comments I have gotten the last five days.

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_ForgeUser6851956
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#182 _ForgeUser6851956

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Posted May 2, 2012
@AvariceSyn I need your configuration. That error only tells me that somewhere in my code, the plugin is expecting to use MySQL but fell back on SQLite, which does not currently work as expected. Am I right in assuming so? Please pastebin your configuration.

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AvariceSyn
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#181 AvariceSyn

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Posted May 1, 2012
Got this error after doing /done <id>

http://pastebin.com/sjdfATuJ

Using Ver 0.3.3 CB Ver 1.2.5 R1.0

Last edited by AvariceSyn: May 1, 2012

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_ForgeUser6851956
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#180 _ForgeUser6851956

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Posted May 1, 2012
@gawelium

Did you /reload the server before that happened? That error is extremely generic and does not help me at all without a detailed context.

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_ForgeUser8394129

Join Date: 2/9/2012
Posts: 64
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#179 Posted Apr 29, 2012

EDIT : I forgotten to update in v0.3.3 !!

Hi, I like your plugin it's very useful. But tonight I've got this error :

2012-04-29 21:53:38 [SEVERE] java.sql.SQLException: [SQLITE_BUSY]  The database file is locked (database is locked)
2012-04-29 21:53:38 [SEVERE] 	at org.sqlite.DB.newSQLException(DB.java:383)
2012-04-29 21:53:38 [SEVERE] 	at org.sqlite.DB.newSQLException(DB.java:387)
2012-04-29 21:53:38 [SEVERE] 	at org.sqlite.DB.execute(DB.java:339)
2012-04-29 21:53:38 [SEVERE] 	at org.sqlite.DB.executeUpdate(DB.java:363)
2012-04-29 21:53:38 [SEVERE] 	at org.sqlite.PrepStmt.executeUpdate(PrepStmt.java:85)
2012-04-29 21:53:38 [SEVERE] 	at com.nyancraft.reportrts.persistence.SQLDB.fileRequest(Unknown Source)
2012-04-29 21:53:38 [SEVERE] 	at com.nyancraft.reportrts.command.ModreqCommand.onCommand(Unknown Source)
2012-04-29 21:53:38 [SEVERE] 	at org.bukkit.command.PluginCommand.execute(PluginCommand.java:40)
2012-04-29 21:53:38 [SEVERE] 	at org.bukkit.command.SimpleCommandMap.dispatch(SimpleCommandMap.java:166)
2012-04-29 21:53:38 [SEVERE] 	at org.bukkit.craftbukkit.CraftServer.dispatchCommand(CraftServer.java:473)
2012-04-29 21:53:38 [SEVERE] 	at net.minecraft.server.NetServerHandler.handleCommand(NetServerHandler.java:821)
2012-04-29 21:53:38 [SEVERE] 	at net.minecraft.server.NetServerHandler.chat(NetServerHandler.java:781)
2012-04-29 21:53:38 [SEVERE] 	at net.minecraft.server.NetServerHandler.a(NetServerHandler.java:764)
2012-04-29 21:53:38 [SEVERE] 	at net.minecraft.server.Packet3Chat.handle(Packet3Chat.java:34)
2012-04-29 21:53:38 [SEVERE] 	at net.minecraft.server.NetworkManager.b(NetworkManager.java:229)
2012-04-29 21:53:38 [SEVERE] 	at net.minecraft.server.NetServerHandler.a(NetServerHandler.java:113)
2012-04-29 21:53:38 [SEVERE] 	at net.minecraft.server.NetworkListenThread.a(NetworkListenThread.java:78)
2012-04-29 21:53:38 [SEVERE] 	at net.minecraft.server.MinecraftServer.w(MinecraftServer.java:551)
2012-04-29 21:53:38 [SEVERE] 	at net.minecraft.server.MinecraftServer.run(MinecraftServer.java:449)
2012-04-29 21:53:38 [SEVERE] 	at net.minecraft.server.ThreadServerApplication.run(SourceFile:492)

Database is locked ?

Last edited by _ForgeUser8394129: Apr 29, 2012

_ForgeUser8115646
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#177 _ForgeUser8115646

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Posted Apr 28, 2012
@ProjectInfinity

Alright. It's kinda usefully i think. And really hope you will fix the issue and add the command. I will donate 5$ if this will be added since we really need it.

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_ForgeUser6851956
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#176 _ForgeUser6851956

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Posted Apr 28, 2012
@TonyTehSausage

I can't really help you, nothing is wrong with the plugin, otherwise I am sure you wouldn't be the only one mentioning this problem.
It has to be your setup causing it. Try setting up a test server with the same files, if you can reproduce the issue, slowly remove plugins and slowly set configs to default values until the problem is solved.

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_ForgeUser8760875
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#175 _ForgeUser8760875

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Posted Apr 27, 2012
@ProjectInfinity

Am I going to get a response from you?

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_ForgeUser6851956
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#174 _ForgeUser6851956

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Posted Apr 27, 2012
@Dinastya

Hiding offline requests will always stay very basic. It is from what I have gathered a not extremely important feature. I will however take a look at what you said, personally I do not use this feature, so I rely on the information given to me.

Last edited by _ForgeUser6851956: Apr 27, 2012

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_ForgeUser8115646
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#173 _ForgeUser8115646

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Posted Apr 27, 2012
The hide offline messages is kinda buggy. It still show that there are like 30 tickets. But when u do /check it show nothing. And when you do like /check p 3 it show a ticket of a online player. It should sort them so it only show the online tickets and ordered so they all come next to each other. Also you should add a command so you check offline messages. like /check off or /check offline or /check all

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_ForgeUser6851956
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#172 _ForgeUser6851956

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Posted Apr 23, 2012
@spindoc2k3

I have no plans implementing any cost per ticket creation. Perhaps combining this plugin with
http://dev.bukkit.org/server-mods/command-iconomy/ would do what you want?

This is not supposed to be a fun plugin, it is an admin tool/anti-grief tool. :)

Last edited by _ForgeUser6851956: Apr 23, 2012

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_ForgeUser4446992
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#171 _ForgeUser4446992

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Posted Apr 23, 2012
The plugin is well designed. The only thing I am missing in a plugin such as this is a tie in to vault for economy purposes. I'm looking for a plugin that will let us charge for each petition that has been created.

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_ForgeUser6851956
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#170 _ForgeUser6851956

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Posted Apr 22, 2012
@Zeluboba

Suit yourself.

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Haarolean
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#169 Haarolean

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Posted Apr 21, 2012
@ProjectInfinity:

I have PEX and Vault both. But if u said no spout support, i must forget about ReportTRS.Sorry

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Project ID

36853
Created

Feb 23, 2012
Last Released File

Aug 18, 2014
Total Downloads

31,685
License

GNU Lesser General Public Lice...

v1.2.2
Aug 18, 2014
v0.4.3
Sep 5, 2012

Bukkit

ReportRTS

Bukkit Plugins

ReportRTS

Table of Contents

Features

Usage

Notes

Metrics

UUIDFetcher

Version checking

Developers

Maven repository

Support me!

Comments

About This Project

Categories

Members

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