| • Information |
|---|
| /ticket | Show a very basic guide of how to use the plugin, usually enough for players to get started and request help. |
| /ticket help | List all available commands. |
| /ticket check <id> | Check the full information of the ticket. |
| /ticket list [status] | List all tickets with the given status. If none status was specified, list all Pending and On Hold tickets. |
| /tickets [status] | Alias to /ticket list [status]. |
|
| • Basic Management |
|---|
| /ticket new <request> | Submit a request for staff assistance. |
| /ticket close <id> [reason] | Close a ticket with an optional reason. |
| /ticket reopen <id> | Reopen a closed ticket. |
| /ticket claim <id> | Claim a ticket |
| /ticket delete <id> | Delete a ticket. Cannot be undone. |
| /ticket comment <id> <message> | Attach a comment to a ticket. |
| /ticket tp <id> | Teleport to where the ticket was created. |
|
| • Advanced Management |
|---|
| /ticket status <id> <status> | Change a ticket status. |
| /ticket priority <id> <priority> | Change a ticket priority. |
| /ticket elevate <id> | Make the ticket one priority higher. |
| /ticket lower <id> | Make the ticket one priority lower. |
|
| • Administration |
|---|
| /ticket reload | Reload the configuration files. |
