TicketManager
TicketManager
Features
Users create tickets that are tagged (by scanning their posts and searching for terms set in the config.yml), which are then used by admins to find where they're needed. Admins can then teleport to the place where the tag was created.Tickets can be updated with comments by either relevant admins or the initial user.
As the plugin uses MySQL, this can be integrated into a web interface or even a small application to push new requests to admins.
Commands
- /ticketmanager [create,close,list,settag,tp,update,view]
- /tm [same as above]
Configuration
A config.yml file will be generated on first launch, with examples of each syntax. Specifically, you can configure MySQL details, the display order of output tickets (the comments and when looking at new tickets), and valid tags (as well as their applicable search terms).Permissions
ticketmanager.close.[tag]ticketmanager.settag
Comments
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_ForgeUser6951820 Owner
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Posted Feb 28, 2014How does this compare against Petition, if this works in 1.6.4 and 1.7.5 ?
Well, looking at the tables it creates, the main table has 2 faults: duplicate primary-acting INDEX and support for a single tag. The INDEX issue is in the comment table too.
Looking at the plugin code, it has the tags hardcoded. Very bad. Even if this worked, I wouldn't use it in its current form, so I'll be stuck with Petition.
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Posted Feb 28, 2014CB 1.3.2 support makes me worry about compatibility for 1.6.4 and 1.7.5.
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Posted Sep 12, 2012Can you create a php script where I can see the tickets online, pls?
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Posted Sep 2, 2012@lovre321
MySQL isn't set up correctly by the looks of it
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Posted Aug 31, 2012Can you help me non of commands work on user or OP and i get this in console http://pastebin.com/FAD3URBp when i type any of the commands...
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Posted Aug 22, 2012@zackpollard
I'd already written it before making this page, though for me most others are inadequate and this was a decent way to expand my knowledge.
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Posted Aug 22, 2012Just uploaded, should be up soon. Can't get my head around the automatic tagging so for now it has a few manual triggers (shown in "known caveats"), and has the option for those with the permission node ticketmanager.settag to set it's tag. If you give admins ticketmanager.close.*, then tags don't actually matter, but it's up to you
Also added ability to teleport to where a ticket was created.
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Posted Aug 17, 2012Wjere is the download for it? I like the features of this plugin over the other ticket plugins!
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Posted Aug 17, 2012@Matrox6
Read before asking. The plugin is still in development as shown on the side of the page where it says "Development stage: Planning" http://puu.sh/WaRi
@pyrosine:
On a side note, there are already many, many ticket plugins available that do exactly what this one will do. Unless this is going to have some special feature to it then I wouldn't spend time making yet another ticket plugin. Maybe think of an original idea or look on the bukkit forums and make someone a plugin from the Plugin Requests thread.
Thanks and Good luck :)
Zackpollard
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Posted Aug 17, 2012Where is Download ? ? ?
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Posted Aug 17, 2012Good Idea :)