Bukkit

Ticketer creates a ticket support environment that is embedded within the bukkit server software. Linked with a MySQL database ticketer supports an environment for out of game support.

Update 11-19-2012

I have since postponed this project short after posting this page. Development was sporadic since, but I never really got a large amount of free time to invest in the project as I have been developing for a server. I have made the source available under GNU GPLv3, so feel free to fork and continue the project. It will function in its current state, but can be dangerous as it runs commands as console currently.

ETA on Next Release

Memorial Day Weekend: May 25-28

Features

• Out of game client for support.
• Custom user accounts.
• Game Master assignment system
• Ranked permissions
• Out of game OP command access.(Restricted to SUPERUSER rank)
• Spout integration for notifications

Known Bugs

• Not all interface items function on the client.
• Permissions system is not entirely working.

In-the Works

(Listed by priority)

1. Finish client functions.
2. Add in-game notifications not based on Spout
3. Add tool-tips to client actions.
4. Implement custom ranks.
5. Move network over to an object based packet distribution
6. Create a better command interface to link with other plugins. I.E LogBlock.
7. Modify look and feel based on OS

Repositories

Ticketer(Plugin) GitHub - Ticketer

Ticketer(Client) GitHub - TicketerClient

Snapshots