StaffTickets
This is my first Bukkit plugin, always open to suggestions. This is a ticket system solution that saves messages in chat, that consists of trigger words in which you may add/delete in the configuration file. These messages are saved on a HashMap (persistent until server restart/reload) and can be dealt with in many ways by using the /ticket command. For a full list of brief features, scroll down below.
Love my work? Feel free to donate, anything is appreciated! :)
Donate: https://www.paypal.me/hquirit
MCStats
StaffTickets utilizes the plugin Metrics system, which collects useful information of its environment and sends it to mcstats.org:
- A unique identifier
- The server's version of Java
- Whether the server is in offline or online mode
- The plugin's version
- The server's version
- The OS version/name and architecture
- The core count for the CPU
- The number of players online
- The Metrics version
Features
- Ticket counter of all open tickets.
- Configurable trigger words.
- Compatible with essentials /helpop command.
- Enable file storage for all tickets.
- View player's tickets from their file.
Installation
Just drag and drop into your servers '\plugin' directory.
Permissions
Commands
Configuration
Source
- Source
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Posted Jun 7, 2013@HenzQ
Can you set a timeout of 1 hour for any and all tickets, not just when the players leave?
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Posted Jun 7, 2013@ryans1230
But then you wouldn't want false / cluttered tickets. :)
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Posted Jun 7, 2013Could you make it so tickets don't delete themselves automatically on player leave. Sometimes I still need to resolve tickets, but the player leaves so I can't really help them.
Thanks mate!
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Posted May 30, 2013@HenzQ
That's great. thanks. I'd try to help with any coding, but I'm new with it in general. I'll come back if I can help with that haha
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Posted May 30, 2013@Cjfchris1
Give them 'staffticket.mod' node without the quotes.
@Bluewolf1257
I've had this in mind, but right now I'm not familiar working with minecraft client mods in general. But I definitely won't forget that.
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Posted May 29, 2013why can my staff only recieve the message when their opped?
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Posted May 29, 2013So with all of the new fancy-smancy GUI stuff now-a-days, do you think you could add a GUI for admins only with like, Opentickets= "X", Closed tickets= "Y", and in progress="Z" or something? For even easier management?
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Posted May 26, 2013@Cjfchris1
/helpop <msg> submits a ticket.
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Posted May 26, 2013can there be a command to send in tickets?
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Posted May 26, 2013@LIEKABOWSE
It's done, I've removed /ticket reload and 'staffticket.admin' node, for necessary reasons. It's basically doing /ticket list every interval, and if there's none, it will tell you. You have the option to enable or disable this. Read the changelog under files tab.
Note: For those that will download v1.5 must delete their old config.yml file.
I've uploaded the file, just have to wait for the staff's approval.
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Posted May 25, 2013Can you maybe make it to where all players with staffticket.mod will have a reminder when a ticket opens? Instead of having to do /ticket list all the time, having a reminder that pops up when a ticket is created would be useful. Like this: By default: /ticket list (Available tickets: 1) LIEKABOWSE: grief With reminder: [Ticket] LIEKABOWSE: grief
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Posted May 22, 2013@skipper114b
What do you mean? You can't tp to an offline player or a player that is not in queue.
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Posted May 22, 2013I can with / ticket tp <player> even if he is not online?
come on this server: 193.111.141.246
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Posted May 19, 2013@jommeke
If you can explain how that'd be beneficial, maybe Henz will consider it.
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Posted May 18, 2013add sow u see the location where thy submith the tiket
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Posted May 7, 2013Very nice plugin, Henz :)
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Posted May 7, 2013You are a GENIUS this is the best idea ive ever seen!
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Posted May 6, 2013@Madminor
Integrating website interface along with this wouldn't make sense, you have to or should be in-game to be able to function all properties of the plugin.
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Posted May 6, 2013i suggest a website interface, for quickly replying If that happened, i would use this!
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Posted May 4, 2013@dontdie4545
You can now download the plugin if you wish.