Server Tickets
What is Server Tickets?
Server Tickets is a powerfull and easy to use ticket system. Players can create tickets if they got any trouble on the server.
How does it work?
When a player is in trouble or when he/she has a question then they can create a ticket. They use a simple command for it. When the ticket is created the system will automaticly prevent any more tickets of that player. On this moment all the staffmembers will get a notification that there is a new ticket.
The staff can now claim the ticket. As soon as the ticket is claimed , a private chat channel will start. The claimer and the ticket creator are now in a private chat channel so everything being said is 100% private.
When the player is creating the ticket the plugin will also save his/her location where the ticket was created and the claimer of the ticket can use a command to teleport to this specific ticket. When the everything is done, the staffmember can typ /close to close the ticket. Both of you are now out of the private chat channel.
Permissions and commands
| Command | Function | Permission |
|---|---|---|
| /ticket | Open up the help menu | tickets.help |
| /ticket create <subject> <reason...> | Create a new ticket | tickets.create |
| /ticket list | Show list of all open tickets | tickets.list |
| /ticket teleport | Teleport to location where ticket was created | tickets.teleport |
| /ticket claim <user> | Claim a ticket | tickets.claim |
| /ticket info <user> | Show more info about the ticket | tickets.info |
| /close | Close the ticket | tickets.close |
How to install
- Download servertickets.jar
- Put the .jar in your plugins folder
- Restart your server
- Done!
Why should I use this plugin?
- You can teleport to the location where the ticket was created
- Staff get a clear notification when a ticket is created!
- Private chat channel between ticket creator and staff
- Easy to-use
- Auto-removing ticket when player is leaving the server!
Pictures
Discovered bugs
- It is showing the message "Ticket was removed because player went offline" even when the player has no ticket! (fixing in progress)
Comments
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mrgeneralQ Owner
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_ForgeUser24901461 Author
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Posted Jul 11, 2018Hello Everyone
I decided to pick up my work an recreate all my plugins now that I have a strong experience in programmming. Thank you for keeping up with me. Server Tickets will be my first plugin to update.
Best regards,
Quinten
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Posted Nov 22, 2016@qintinator
I would love you x1000 if you updated this plugin. I use it currently, it works great.... besides the few bugs. Please update. Thank you so much for this awesome plugin.
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Posted Jan 31, 2017Hello sir
I may update this plugin to a better working one.
I'm glad you use this plugin
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Posted Oct 8, 2016@VyxisPrime
Hello,
sorry for this super late answer. I will rewrite this plugin including with your requested feature. Would you like that?
Thanks for the feedback
MrGeneralQ (qintinator)
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Posted Aug 23, 2016@qintinator
I mean, Can you make it so. That the tickets doesnt get removed when the player goes offline?
I really would like the feature to make sure we can resolve issue even though they aren't online!
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Posted Aug 19, 2016Discovered bugs
It is showing the message "Ticket was removed because player went offline" even when the player has no ticket! (fixing in progress)
Please fix... only minor issue, but is annoying to our staff. Thank you.
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Posted Aug 2, 2016@DevinderFTW
Hello Devinder
What are the results? Is everything working now?
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Posted Jul 14, 2016@qintinator
i will give a try then thanks alot sorry for answering now i had some issues with my internet host
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Posted Jun 21, 2016@DevinderFTW
Hello, java version is 8
I don't use any 1.8 features in my plugin, so it should work fine for 1.7.10
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Posted Jun 13, 2016Hello can this be mane for 1.7.10 server java 8? Thanks
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Posted May 26, 2016@VyxisPrime
HI VyxisPrime
I don't really understand what you want. Can you be a little more specific? Thanks for the feedback!
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Posted May 26, 2016Hello,
I really like the plugin but it would be also nice if the ticket plugin has the standard ticket system in it aswell.
Since people aren't always going to be online.
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Posted May 18, 2016fasdcqw