Configuration Options
check_updates
Default: true
If set to false, the plugin will not automatically check for updates
date_format
Default: "MM/dd/yyyy"
Date format string, with fields as specified here
time_format
Default: "HH:mm:ss"
Time format string, with fields as specified here
show_open_tickets_on_login
Default: true
If set to true, players with the helptickets.manage permission node will be shown open ticket information when they log in
language
Default: "en_US"
Changing this will cause the plugin to use a different language mapping file. Language files are formatted as HelpTickets/languages/{language}.json
If the file is not found, the plugin will default to using en_US.json
archive_tickets
Default: true
If set to false, closed tickets will be kept for the number of days set in keep_tickets_for, after which they will be permanently deleted
keep_tickets_for
Default: 5
If archive_tickets is set to false, closed tickets will be kept for this number of days, after which they will be permanently deleted
override_helpop
Default: true
If set to true, any players attempting to use /helpop will be instructed to create a ticket instead
reminder_interval
Default: 6000
Reminders of open or updated tickets will occur every reminder_interval ticks. If this value is set to 0 or below, reminders will not show
strip_console_colors
Default: false
If set to true, all console output will be stripped of color and formatting codes
strip_ingame_colors
Default: false
If set to true, all ingame output will be stripped of color and formatting codes
use_mysql
Default: false
If set to true, the plugin will attempt to use a MySQL database instead of SQLite
db*
name*
Default: null
The name of the database to use, wrapped in double quotes
host*
Default: null
The address of the database, wrapped in double quotes
port*
Default: null
The port the database uses (typically 3306)
username*
Default: null
The name of the database user, wrapped in double quotes
password*
Default: null
The password of the database user, wrapped in double quotes
web_interface**
enabled**
Default: false
Set to true to enable the web interface
host**
Default: "0.0.0.0"
The address the webserver will bind to
port**
Default: 8080
The port the webserver will listen on
* These options must be set in order for HelpTickets to work using MySQL! The plugin will not work if any of these options are misconfigured and use_mysql is set to true!
** These options will have no effect unless HelpTickets - WebUI is installed